Configuration and Knowledge Management
4 build exercises to practise the concepts in this domain.
5.1 — Sort a Month of Manual Work into the Two Containers
Beginner
25 minutes
- How to identify the instruction set hiding in what you re-explain every chat
- How to identify the knowledge base hiding in what you re-attach
- How to apply the container test to ambiguous pieces
- How to confirm the setup worked by what you no longer had to say
5.2 — Route a Real Project's Material by How It Changes
Intermediate
30 minutes
- How to classify each document by how often it changes
- How to route living material through a connector and stable material as uploads
- How to check connector governance before relying on it
- How to test which version of a changed document the Project actually quotes
5.3 — Pressure-Test and Place a Real Instruction Set
Intermediate
30 minutes
- How to rewrite aspirations as checkable behaviours
- How to place each rule at the level it is true of
- How to route organisation-wide rules through the workspace administrator
- How to shorten a set until a colleague could hold it in their head
5.4 — The Three-Pass Audit
Intermediate
30 minutes
- How to audit instructions for aspirations, dead rules and orphaned wording
- How to separate current, superseded and never-used knowledge
- How to name an owner and tie the next review to a real event
- How to write the one-sentence change note collaborators need